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Atik 314L problem saving fit files

PostPosted: Tue Jan 29, 2019 11:18 am
by roblewis
Hi
I use an Atik 314L camera with Artemis software which has worked perfectly on Windows 7. I am now using a new laptop with Windows 10. The camera connects fine with the laptop but when attempting to acquire the images I get a message along the lines -" unable to save fit files". Has anyone else encountered this problem.

Robert

Re: Atik 314L problem saving fit files

PostPosted: Tue Jan 29, 2019 5:31 pm
by carastro
I use Artemis all the time, but I have avoided Windows 10 so far as I heard people have so many problems with it. Sorry I can't help except to suggest you speak to Atik about it.

Carole

Re: Atik 314L problem saving fit files

PostPosted: Tue Jan 29, 2019 7:39 pm
by GanymedRN
I used the ATIK383L+ with Artemis Capture several times under Windows 10 without any issues. :notaclue: